Job Description

Job Description: Communication Incharge

Role & Responsibilities:

·       Objective / Purpose (raison d'être): Maintain a good relationship with Farmers and gain their trust to have converted them to Farmer Franchise.

·       Obtaining and updating lists of individuals' contact details

·       Calling active and budding clients to encourage the establishment of mini food processing units

·       Addressing farmers' uncertainties, grievances, and suggestions on time

·       Noting important details of each conversation

·       Maintain call logs and reporting details regarding calls

·       Obtain customer information such as name, mobile number, address, crops grown in their respective villages

·       Verifying farmer’s documents & sending official approvals

·       Monitoring Facebook, WhatsApp and other social networking site and forwarding them to the team.

·       Should be able to represent the concept in different ways by passing right info so that farmer gets convinced to become our franchise

·       Continuous follow up with existing franchises regarding production and resolving their problems if any

• Should be a self–starter.

Competencies & Skill:

• Must possess strong customer service skills
• Excellent written and verbal communication
• Must have good negotiation skills
• Should be able to use MS office including Word & Excel
• Must have excellent interpersonal skills
• Must be detail oriented and an active listener
• Ability to work under pressure
• Must be a Self-Starter & should be able to work independently with minimal supervision.

Qualification:

·       Any graduate

Location:

·       Chhattisgarh

Salary:

·       10-15 Thousand per month/ further negotiable as per the candidate Experience.

Freshers are welcome.

Proficiency in reading, writing & speaking in Regional Language of the state is a must.